Commercial Development

Our sales development programs aim at personal development in sales. We provide tailor made programs in sales and customer service.

We coach teams and individuals, also with training-on-the-job.

Sales training

Topics in which we have a lot of experience:

  • Account management
  • Consultative selling
  • NLP in sales
  • Relationship management
  • Negotiating and influencing
  • Telephone sales
  • Presentation Skills
  • Sales management
 Commerciële Ontwikkeling

Customer service training

Examples of training topics:

  • Changing customer service culture
  • Large scale customer service interventions
  • Customer service training
  • Telephone customer service
  • Leading customer service
  • Dealing with complaints and conflict