Commercial Development


Our sales development programs aim at personal development in sales. We provide tailor made programs in sales and customer service.

We coach teams and individuals, also with training-on-the-job.

Sales training

Topics in which we have a lot of experience:

  • Account management
  • Consultative selling
  • NLP in sales
  • Relationship management
  • Negotiating and influencing
  • Telephone sales
  • Presentation Skills
  • Sales management
 Commerciële Ontwikkeling

Customer service training

Examples of training topics:

  • Changing customer service culture
  • Large scale customer service interventions
  • Customer service training
  • Telephone customer service
  • Leading customer service
  • Dealing with complaints and conflict
 
 

 

Vision

We inspire people to ‘become better at being you’. We strongly believe that people develop themselves more effectively when they are stimulated to experiment in a safe environment. With positive developmental feedback and respect for personal values. In a training that is both fun and challenging, where people are inspired to stretch their skills and talents.

Insight from Inside challenges people to explore and cross borders. We use the KaiZen filosophy; change by taking baby steps. We focus on securing intentions with very powerful interventions, such as the Intention Circle.

Read More

Training

Insight from Inside delivers training, lectures and presentation for more than 23 years already. In Dutch, English and German. Inside and outside the Netherlands, in Europe, America and Asia.

We specialise in behavioural change with a focus on: commercial development, creative thinking, team development, personal effectiveness, leadership and cultural awareness.

We train playfull and with energy. With energetic exercises, confronting role plays and inspiring stories. We use our passion in acting and challenge participants to improvise themselves. With acting methods and improvising theatre.

Read More

Coaching

Coach Robert Schulte is available for everyone who wants to increase his/her personal development. You will get inspired and get insights from within. For questions about: career, personal effectiveness, stress management or management.

Coaching starts with a goal setting session. The coaching is tailor made and the number and length of the sessions varies. We usually start with a Birkman method self-assessment.
We use the Coachingmonitor to gain insight in the effectiveness of coaching.

Robert Schulte is certified by the Dutch order of professional coaches and complies with their rules of conduct.

Read More